Last updated: August 6, 2026
1. Agreement to Terms By accessing or using evencontact.com (the "Site") or placing an order, you agree to be bound by these Terms of Service. If you do not agree, do not use the Site.
2. Eligibility You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order. By using the Site, you represent that you meet this requirement.
3. Products and Descriptions We make reasonable efforts to display product colors, sizing, and details accurately, but we do not warrant that descriptions, images, or other content are error-free. We reserve the right to correct errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
4. Pricing and Payment All prices are listed in USD and are subject to change without notice. We reserve the right to refuse or cancel any order for any reason, including pricing errors, suspected fraud, or unavailability of product. Payment is processed at the time of order through our third-party payment processor; we do not store your full payment card details.
5. Order Acceptance and Cancellation Receipt of an order confirmation does not constitute acceptance of an order or a guarantee that the product is available. We reserve the right to cancel or limit any order at our discretion, in which case we will notify you and issue a full refund for any amount charged.
6. Shipping Shipping is governed by our Shipping Policy, which is incorporated into these Terms by reference.
7. Returns and Exchanges Returns and exchanges are governed by our Return Policy, which is incorporated into these Terms by reference.
8. Product Use, Fit, and Safety Bits, boots, and other tack sold on this Site are physical equipment used in direct contact with a horse during movement. Proper fit, condition, and use are the customer's responsibility. We strongly recommend consulting a qualified trainer, fitter, or veterinarian before use, particularly for bits and boots, where poor fit can affect horse comfort, performance, or safety. Even Contact LLC is a retailer, not a manufacturer, and does not warrant that any product is fit for a particular horse, rider, or discipline. To the fullest extent permitted by law, Even Contact LLC is not liable for injury, loss, or damage arising from the use, misuse, improper fitting, or improper maintenance of any product purchased through the Site.
9. Intellectual Property All content on the Site — including text, graphics, logos, and images — is the property of Even Contact LLC or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our written permission.
10. User Conduct You agree not to use the Site for any unlawful purpose, to interfere with the Site's operation, or to attempt to gain unauthorized access to any part of the Site or its related systems.
11. Third-Party Links The Site may contain links to third-party websites. We do not control and are not responsible for the content, policies, or practices of any third-party site.
12. Disclaimer of Warranties The Site and all products are provided "as is" and "as available" without warranties of any kind, express or implied, except as required by applicable law, including any manufacturer warranties passed through to you at the time of sale.
13. Limitation of Liability To the fullest extent permitted by law, Even Contact LLC will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or any product purchased through it. Our total liability for any claim will not exceed the amount you paid for the product giving rise to the claim.
14. Indemnification You agree to indemnify and hold Even Contact LLC harmless from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.
15. Governing Law These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law principles. Any dispute arising under these Terms will be resolved in the state or federal courts located in Pennsylvania.
16. Changes to Terms We may update these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
17. Contact Even Contact LLC, 4387 W Swamp Rd, 183, Doylestown PA 18902 — team@evencontact.com
